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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Preston Medina

May 11, 2023

5  out of  5 rating by Preston Medina
"the best experience! joe was very helpful with getting me me a quote lower than i was expecting and helped me with affordable yet good coverage! Thanks Kolby and the Team!"

drew mcilhany

May 11, 2023

5  out of  5 rating by drew mcilhany
"Great people to work with and super fast service!"

Cooper Tedstrom

May 8, 2023

5  out of  5 rating by Cooper Tedstrom
"Agent Josh Walker is a kind and professional man who has been very helpful."

Lexi Kalfas

May 5, 2023

5  out of  5 rating by Lexi Kalfas
"Kolby and his team at Colorado Springs State Farm are amazing and very knowledgeable in what they do."

Victoria Ridgley

May 4, 2023

5  out of  5 rating by Victoria Ridgley
"The best state farm agency I’ve delt with.! Mary provided the absolute best service."


February 28, 2023

1  out of  5 rating by D N
"When first coming to this SF agent I thought they were knowledgeable and reputable. Mary has proven me wrong. She informed me one week what my payment would be. The next someone else tells me it's different with an added amount. Then she doesn't return my call and no one else is able to assist as they are solely sales representatives. When I finally speak with her she has no recollection of the previous conversation. It's unacceptable and definitely showed me I need a find a new agency with good customers service representatives who won't add money onto my bill weekly. Watch out. My bill wasn't doubled. Mary informed me a week ago what I owed and then the following week it is $80 more. No one can figure out why the sudden increase. That's unacceptable. When you are told a figure you owe you expect to pay that figure and all of a sudden a new figure is presented. Stating possibly roll over from the previous year but if that was the case that would have been the figure I was informed if a week ago. That to me is untrustworthy."

austin green

February 8, 2023

5  out of  5 rating by austin green
"If you live in Colorado Springs and are looking go a high value insurance agency, I can not express how important it is to call or visit the Zipperer agency. This team is dedicated to their insured clients and go far beyond the standard expectation of an insurance agency. Fantastic customer service, industry expertise, & professionalism are just a few of the reasons I work with this team. You will not regret utilizing this agency for your personal/professional insurance needs."

Devin Larsen

February 4, 2023

5  out of  5 rating by Devin Larsen
"Insurance is something everyone needs but most people have little education about their specific insurance needs. That’s why it’s important to have a local, honest, and knowledgeable agent like Kolby and and his team on your side."

Joshua Stephenson

February 4, 2023

5  out of  5 rating by Joshua Stephenson
"Kolby is a real pro. I'm grateful for the way he serves his clients and looks out for their best interest."

Sebastian Mauchly

February 4, 2023

5  out of  5 rating by Sebastian Mauchly
"Kolby and his team are top notch! Highly recommend."

Conner Whitford

February 3, 2023

5  out of  5 rating by Conner Whitford
"Josh was great, walked me through details of life insurance that best suited my needs. Was very knowledgeable and friendly. I would refer these guys to anybody!"

Brianne Deguzman

January 30, 2023

5  out of  5 rating by Brianne Deguzman
"Kolby Zipperer State Farm is hands down the best State Farm in Colorado Springs! I had a lot of questions regarding automobile insurance for my new car and they were prompt and professional in answering all of them! Thanks so much!"

Emma Rarden

January 25, 2023

5  out of  5 rating by Emma Rarden
"Kolby Zipperer really takes the time to listen to his customers' needs and answers all their questions. His team is so helpful in educating their customers about insurance. Kolby is a very caring person who is committed to offering the best insurance and customer service you'll find in Colorado Springs!"

Belinda Tucker

December 26, 2022

5  out of  5 rating by Belinda Tucker
"Absolutely love working with Mary. She has been amazing and so patient with me and all my changes and back and forth was the last couple months adding and removing things from my policies. Absolutely love working with this team of individuals! They get back to you in a timely manner and never got frustrated with my many many changes."

Barbara Bielska

December 20, 2022

5  out of  5 rating by Barbara Bielska
"Joe at SF, COS is very kind and most helpful, even in stressful situations, informative and patient, I highly recommend him!"

Mike Pattermann

December 2, 2022

5  out of  5 rating by Mike Pattermann
"If you are like me, you are looking for an insurance company with financial strength and a Veteran agent with integrity, product knowledge and a customer service team that backs up what he sells. If so, State Farm and Kolby Zipperer is for you! I received excellent responses and follow up from Josh and Mary when setting up new policies. Then when I needed direction on a policy, Kolby gave me the honest answer rather than one that would put more money in his company's pocket! I spent a lot of time looking for a new company and agent and it was worth it to now feel secure knowing they are looking out for my best interests!"

Joe Orsburn

November 1, 2022

5  out of  5 rating by Joe Orsburn
"I’ve had the pleasure of working with such a great team that puts customers first! Couldn’t recommend a better agency!"

Paige Walker

November 1, 2022

5  out of  5 rating by Paige Walker
"Really amazing Customer service! Shout out to Josh Walker!!!"

Valerie Nunez

October 31, 2022

5  out of  5 rating by Valerie Nunez
"Friendliest group ever! Made the process so easy, definitely recommend to anyone looking for all that State Farm has to offer."

Joshua Walker

October 31, 2022

5  out of  5 rating by Joshua Walker
"I have worked here now for nearly a year and I have never seen a company with better, quicker customer service! If you want the best experience in customer care and insurance give our office a call today!"

Tanya Driskell

October 6, 2022

5  out of  5 rating by Tanya Driskell
"Best customer service! Mary was very helpful! She promptly helped me get the documents I needed. The rest of the staff is amazing and the customer service is excellent."

Geoff Rice

September 8, 2022

5  out of  5 rating by Geoff Rice
"I have been with State Farm for most of my insurance life, and this SF office is the best group I have ever worked with. Josh and the rest of the team have been extremely helpful in getting all my insurance moved over from TX to CO during a recent move. Highly recommended!"

Lloyd Harmon

August 26, 2022

5  out of  5 rating by Lloyd Harmon
"Josh helped me sort out my not so simple insurance requirements. He is very knowledgeable and very helpful, with out pushing products. A pleasure to do business with."

Virginia L. Perritte (Sonshine)

August 18, 2022

5  out of  5 rating by Virginia L. Perritte (Sonshine)
"We just want to let potential and current customers know how much we appreciate the excellent job that Josh and Mary have done for us. They are always ready and able to help. We would highly recommend this office for all your insurance needs."

Mark Roberts

August 10, 2022

3  out of  5 rating by Mark Roberts
"Never had an accident, however whenever I needed a call back etc it always seemed like it took forever. Canceling my insurance took longer than it should have and I had to call in for updates."