State Farm® Insurance Agent Kolby Zipperer
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Megan
July 22, 2026
"Davis has been extremely helpful and thorough as we have navigated adding and adjusting our policies. He has also been very patient with busy work schedules slowing down our responses. Thank you, Davis!"
Mark Eccher
July 20, 2026
"About a year ago, I switched my insurance to State Farm through Zipperer. Before making the move, I specifically confirmed—multiple times—that my Ford E350 van would be eligible for coverage. Because that assurance was important to me, I triple-checked with the agent, who repeatedly confirmed there would be no issue insuring the vehicle.
Based on those representations, I moved both my E350 and Toyota Sequoia to State Farm and even transferred my homeowners insurance to take advantage of the bundled discounts.
Just days later, I was informed that State Farm could not insure my E350 after all.
That mistake set off a chain reaction of higher costs. Because the E350 was removed, I lost my multi-vehicle discount. My Sequoia insurance became more expensive, forcing me to move it to another carrier. Once that happened, I lost my multi-policy discount as well. Now, a year later, I have been notified that my homeowners insurance is increasing by nearly 50% because I am no longer considered a bundled customer.
Had I been told from the beginning that the E350 was ineligible, I never would have moved any of my policies. Instead, I relied on the assurances provided by the agency and ended up paying substantially more for auto and homeowners insurance as a direct result.
In short, I made my insurance decisions based on information that turned out to be incorrect, and I have been dealing with headache and financial consequences ever since."
"Hey Mark, thanks for the feedback. I take all reviews seriously, and although we prefer positive reviews, it's important to address the negatives ones too. Sounds like a former team member worked with you on this about a year ago, and he's no longer here for me to talk with about this issue. It's my business, so I'll apologize if you were led to believe we could insure your box truck, and I apologize that caused a domino effect of issues for you. That's not how we do business here. The appropriate response is that we cannot guarantee an application for insurance will be approved, but we can and should provide follow up discussion with customers regarding their application status until the final decision is made with State Farm's underwriting department. Our team here discussed your review this morning, and we confirmed everyone here is committed to professional communication and setting proper expectations for customers. "
Brie G
July 20, 2026
"Victoria was great! I put in inquiries for lower rates about a year ago and didn’t qualify at the time. When I got the call from Victoria, she was very helpful and came off as encouraging rather than pushy, when I explained I was sticking with my current company, as I quoted higher than I was hoping. She called back when my rate with the former insurance company was matched/beat, as promised, and got me set up quickly. My schedule in the office made it hard to take certain calls, but Victoria was always very considerate to schedule calls that worked at my best times; and text the days that I wasn’t able to. I’m pretty new to shopping for insurance, but she broke down any questions I had, making this process cake! I saved a couple hundred a month and added a second life insurance policy! Her kindness and patience helped me feel more confident about what I was doing. Thank you again!"
"Hey, Brie! Thank you for sharing your experience with Victoria. It means a lot that her patience, thoughtful follow up, and clear explanations helped make the process feel comfortable while working around your schedule. We're so happy she could help with your auto and life insurance and make the transition a positive one. We appreciate your recommendation and look forward to seeing you at the office whenever you need us. If you ever need help with your home insurance, give us a call or stop by. Kolby Zipperer State Farm Insurance Agency - Colorado Springs"
Ana Castro
July 14, 2026
"I was shopping around for more affordable car insurance and, like most people, ended up getting flooded with calls and messages from different companies. Most eventually stopped reaching out, but this office stayed in touch without ever being pushy. Davis was kindly persistent, and I'm glad he was because he ended up helping us find the coverage we were looking for at a very competitive rate.
From the start, Davis has been professional, knowledgeable, and easy to work with. He takes the time to clearly explain your coverage options and how everything is structured, making it easy to make informed decisions without feeling pressured. Communication has also been excellent—they're diligent about following up and keeping us informed throughout the process.
If you're looking for an insurance office that's responsive, honest, and genuinely helpful, I would definitely recommend reaching out to Davis and his team."
"Hey, Ana! Thank you so much for taking the time to share such a thoughtful review. It means a lot to hear that Davis stayed in touch in a way that felt helpful and respectful, and that he took the time to explain everything clearly while helping you with your auto coverage. I'm so glad our approach made the process easier and that our communication stood out from the beginning. We truly appreciate your recommendation and look forward to being here whenever you need us. Kolby Zipperer State Farm Insurance Agency - Colorado Springs"
Elizabeth Wheeler
July 11, 2026
"Hello there! I can vouch for Eliza—she is attentive to detail, patient, and thorough in her work! Thank you for having her at StateFarm."
"Elizabeth, thank you for taking the time to leave us a review! I'm happy to hear that Eliza provided you with attentive and thorough service. We strive to offer the best experience possible. Feel free to reach out if you need anything else! :) Kolby Zipperer State Farm Insurance Agency - Colorado Springs"
Meghan Hayden
July 10, 2026
"Everyone in this office is so nice! I've always received great customer service and I highly recommend them."
"Thank you, Meghan! I'm happy to hear that you've had such positive experiences with our team. We appreciate your recommendation and are here to help whenever you need us. Thanks for choosing us! :) Kolby Zipperer State Farm Insurance Agency - Colorado Springs"
June Morgan
July 10, 2026
"What a great office and team! Very knowledgeable and personable, especially answering my questions about life insurance. I can’t tell you how good it is to know that I can call anytime and someone from the team is always available to help. Best State Farm office in town!"
"Thank you, June! I'm happy to hear that you found our team knowledgeable and personable, especially with your life insurance questions. It's great to know you feel comfortable reaching out to us anytime. We appreciate your kind words and are proud to be considered the best State Farm office in town. Let us know if we can help with anything else! :) Kolby Zipperer State Farm Insurance Agency - Colorado Springs"
Uriah Dudgeon
June 25, 2026
"Tyler was great to work with and made the process of switching insurance simple and easy. He helped me find better coverage and save money each month. I highly recommend Kolby Zipperer State Farm and Tyler to anyone looking for insurance help."
"Uriah, it was great to hear from you after all these years! Thank you for remembering me and my team and giving us a chance to run the numbers, and I’m so glad they rolled in your favor sir. Tyler is a blessing to this team, and you can always expect people like him to answer the phones here :) Kolby Zipperer State Farm insurance agency - Colorado Springs "
Carrie Seemiller
June 16, 2026
"I have worked with Eliza and Davis from this State Farm office and I have nothing but amazing things to say about both of them. I know any time I call and ask for Davis he is always so willing to help out and thoroughly answer all of my questions. He also goes above and beyond to find information for me! We currently have four policies and would recommend this office to anyone. Thank you to Davis, Eliza, and the whole team!"
"Thank you Carrie! Davis and Eliza are a blessing to this team and our customers :) Kolby Zipperer State Farm Insurance Agency - Colorado Springs"
Jordan Williams
June 2, 2026
"Was such an amazing help! He was quick, easy, and everything simple! Thank you! Very good!"
"Thank you Jordan! I assume you were working with Davis. He's the man! Glad your experience was as good as you should expect :) Kolby Zipperer State Farm Insurance Agency - Colorado Springs"
Kerryfx Stanovsky
May 27, 2026
"I dealt with agent Davis Morgan and the purchase of my auto insurance was fast, affordable and professional. Nice to deal with someone who values my time. Couldn't be happier!"
"Thank you! Davis is amazing, and I’m glad we have you on the team :)
Kolby Zipperer State Farm insurance agency - Colorado Springs"
Amber R
May 15, 2026
"Thank you for not only the insurance help and savings, but for the laughs. Best experience ever 🫶🏻"
"Thank you Amber! I’m guessing by the laughs, you had Davis haha. He’s a good man and takes really good care of our customers. Kolby Zipperer State Farm insurance agency - Colorado Springs"
Tara Lovell
April 17, 2026
"Kolby Zipperer is the best State Farm Agent I have ever had, and I have been with State Farm for 34 years! He and his staff are personable and friendly, and I am just blown away with the professional and attentive service that I receive from Kolby. I highly recommend this State Farm Agency."
"Thank you Tara! Your business means a lot to us. Please keep me posted on the status of your new roofing project :)"
Eric Jones
April 10, 2026
"Super helpful staff who help make the process of getting insurance as smooth as it can be!"
"Thank you Eric! We’re here for you sir. Kolby Zipperer State Farm insurance agency - Colorado Springs"
Jill Wingate
March 20, 2026
"Victoria made the initial experience so very painless! I’m thankful she walked me through bundling my home and auto insurance in a way that made sense and saved me money!"
"Thank you Jill! Victoria is amazing. I’m glad you got to work with her :) Kolby Zipperer State Farm Insurance Agency - Colorado Springs"
Cindy Peters-Jones
March 13, 2026
"Davis was an absolute pleasure to work with. He went above and beyond to assist me with not only the best auto insurance rates but also made me comfortable enough to secure life insurance for my family. The deals were unmatched.. Thank you so much for everything. Your efforts and patience are greatly appreciated!!!"
"Thanks for the great review Cindy! Davis is passionate about adding life insurance. He has a beautiful family and just truly understands the importance of protecting his wife and kids, so I love seeing him pitch life insurance to our customers. Kolby Zipperer State Farm insurance agency - Colorado Springs"
Ryan Brady
March 13, 2026
"Kolby's office was recommended to me when I moved to the Springs in '21. I can completely understand why. I insure my house and 5 vehicles with them. If I need to reach out, it isn't a phone tree or automated service, just a local, helpful and friendly voice (that's you McKenzie).
Life has thrown some curve-balls at me (and my cars), but Kolby's team has gone out of their way to make sure my family and I are confident that our vehicles are home are protected."
"Ryan this review is awesome.. Thank you for acknowledging the "phone tree" problem with most businesses haha. We have never had phone trees, robots, or remote answering services, and we never will. When you call Kolby Zipperer State Farm, you get one of us, real people who live here, and we answer on the first ring 90% of the time :) Kolby Zipperer State Farm insurance agency - Colorado Springs"
Eric Jones
March 11, 2026
"I recommend this office to anyone looking for people who go the extra mile to ensure you have only get what you need. The staff is warm and well-informed, especially Eliza."
"Eric thank you so much for the awesome review. Eliza is a huge asset to our team and to our customers. Hope your year is good to you. Kolby Zipperer State Farm Insurance agency - Colorado Springs"
C Pogs
February 20, 2026
"McKenzie has been an absolute gem to work with. I recommend her to all my friends, family, and colleagues in the area."
"Thanks C! I’ll be sure you pass this along to Kenzie :) Thanks so much for the review! Kolby Zipperer State Farm insurance agency - Colorado Springs"
Frank Millin
February 13, 2026
"I was extremely happy with the level of customer service that Tyler provided, I highly recommend this State Farm (Office), They saved me a lot of money as well. A++"
"Thank you Frank! Hey I like this review even better! Kolby Zipperer, State Farm insurance agency - Colorado Springs"
Frank
February 13, 2026
"I could not be happier going back with Allstate, Tyler has been awesome, It's hard to find customer service this good these days, I would highly recommend this Allstate insurance office!!"
"Thanks Frank! This is State Farm to be clear, but I know the names are somewhat similar haha. You’re in “better hands” with State Farm :) Kolby Zipperer, State Farm insurance agency - Colorado Springs"
Ethan McClintock
February 3, 2026
"Maybe don’t spam call someone 5 times within the span of two minutes? Not to mention they PAID for my data, as I’ve never contacted this office before. Absolutely atrocious. Checked call history and noticed they also called 3 times within 15 minutes the other day from the same number. Absolutely unacceptable behavior."
"Ethan I'd really like to talk more about this if you can call back and ask for me. My team said they called twice because the first attempt went straight to voicemail, but they are certain we did not call 3 or 5 times like your review says. If this did happen, then I want to know, so we can address it. But if we only called twice, then I hope you can consider taking this 1 star review down. Again, I hope your review is a request to chat and make things right, because I am very much eager to do that. Kolby Zipperer - State Farm insurance agency, Colorado Springs."
Brandon Naucke
January 30, 2026
"I highly recommend Kolby State Farm. The staff are very helpful and knowledgeable. Victoria was able to save me on my insurance and made it quick and painless!"
"Thanks Brandon! I’ll make sure Victoria sees this :) She’s a great person, and an even better insurance professional here at Kolby Zipperer State Farm insurance agency in Colorado Springs."
Eliza Jones
January 26, 2026
"They have a bunch of amazing people working in the office.
Tyler is super awesome! I can't wait for the day he becomes an agent. That kid is going places.
Victoria is a Rockstar. She's very knowledge about all things insurance.
McKenzie, the new office manager, does a great job of running things. She's very proactive on solving problems before they arise.
The service manager, Cinnamon, does a great job of helping clients with their issues.
...And that guy David is pretty good too."
"Thank you Eliza! Our team is awesome, and we’re grateful for your review. Kolby Colorado Springs State Farm insurance agency."
Chezra Delaine
January 15, 2026
"I have been with State Farm most of my life and I am almost 50 years old. I recently added my 18-year-old driver to my policy called the customer service line after hours was given a quote signed up for it. Paid my first month and was contacted over a week later and after the timeframe of me being able to turn the car over from the Agents office and told that I was given the wrong price and that my policy would actually cost me an extra hundred dollars a month!
The worst part is the tone from the person that I spoke with who made sure that I understood that she had worked in the insurance industry for 20 years and that I should have known that the quote was inaccurate, because she had never seen a quote that low for an 18-year-old driver.
As I stated to them, I am not an insurance expert, which is why I thought that I was relying on the true experts to provide me with the up-to-date correct information.
So very unprofessional would not recommend working with them.
Sadly your concern is not that I was made to feel stupid for not knowing that the quote was inaccurate. I am sure that your team was contacted Monday about updates and I should have received a call immediately."
"Hi Chezra. I’m hopeful you might take this review down, because like our team said, the after hours person quoted your daughter’s insurance incorrectly. In reality, they should have directed you to us that following Monday. I wish we could honor the quote you were given, but it was an automated correction that our team simply had to communicate. I apologize on behalf of after hours, but this review should be directed at them.
Please let me know if you would like the contact info for someone on the side that you spoke with about the inaccuracy over the weekend, and I’ll be happy to coordinate that for you."