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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Derrick Bledsoe

August 21, 2025

5  out of  5
rating by Derrick Bledsoe
"Great customer service! We really love Davis and highly recommend these services."
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Shelly Valenti

August 13, 2025

5  out of  5
rating by Shelly Valenti
"All of my questions were answered as well as the staff was so friendly! What a great agency!!!"
We responded:
"Thank you Shelly! I had to ask around cause we don't see you're a customer but I just learned that you're a close family/friend with Davis :) Thank you so much, and yes Davis and this team are that cool, that someone would care enough to give us a good review. Kolby Zipperer State Farm agent - Colorado Springs"
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Khadijah Berkley

August 11, 2025

1  out of  5
rating by Khadijah Berkley
"Man it’s horrible they have some dude name Tyler who doesn’t know what in the world he’s talking about and when you try to make him explain he can and when you ask to speak to someone else he hangs up the phone he is totally unprofessional and shouldn’t be working in customer service because he doesn’t know enough to be speaking to customers"
We responded:
"It was nice getting to know you over the phone this morning, and I'm grateful you agreed to consider taking this review down. I'm also sorry you felt the conversation you had with our team the other day didn't go well. Tyler is the most genuine and kind person on our team, so I assure you this interaction was not a reflection of his character. Our entire team sat down and talked about the situation yesterday, but Tyler specifically learned a lot and will be better for it. "
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Chris G

August 1, 2025

5  out of  5
rating by Chris G
"McKenzie has been amazing to work with. She is prompt and professional with all her responses. I will continue to recommend Kolby's location to friends and family interested in great customer service."
We responded:
"Chris, great review! Thank you so much. We have an amazing team, but McKenzie is definitely special and we’re grateful to have her. Be safe and we look forward to working with you :) Kolby Zipperer - Colorado Springs State Farm agent "
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Margarita Osterman

July 29, 2025

5  out of  5
rating by Margarita Osterman
"Kolby is a great Agent, he works hard to help his clients and find them the best solutions for their insurance needs. When ever I called the office, his staff responded quickly and efficiently. I highly recommend Kolby Zipperer and his staff!"
We responded:
"Thank you Margarita! Our team loves working with you, and I’m grateful for all you do in the community. Kolby Zipperer - Colorado Springs State Farm"
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Christina Zaidi

July 25, 2025

5  out of  5
rating by Christina Zaidi
"Yall Victoria is super awesome got me covered with the lowest price. Thx State Farm thx Victoria you are amazing!!"
We responded:
"Thank you Christina! Victoria is awesome! Glad we could help :) Kolby Zipperer State Farm - Colorado Springs"
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James Reeves

July 24, 2025

5  out of  5
rating by James Reeves
"Very impressed with this agency. Goodness knows I have shopped around many a time for insurance of all kinds and this agency stands out with professionalism. The newer guy Davis is such a powerhouse of information. I felt very comfortable and knew this is the place for our family"
We responded:
"Awesome review! Thanks James. Davis exudes confidence and has a bright future with State Farm. Thanks again, and I our whole team looks forward to working with you. Kolby Zipperer - Colorado Springs State Farm "
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Holly Franklin

July 16, 2025

5  out of  5
rating by Holly Franklin
"Davis Morgan goes above and beyond to help his customers! My experience with him was exceptional! 👍🏽👍🏽👍🏽👍🏽👍🏽"
We responded:
"Thank you Holly! Davis is a huge asset for our team. Glad you had a great experience. Kolby Zipperer - Colorado Springs, State Farm"
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laura reeves

July 8, 2025

5  out of  5
rating by laura reeves
"I am blown away by the customer service of this agency. The new guy Davis is so knowledgeable and respectful. He answers all of my questions and it is so refreshing in a world of people not even answering phones. Bravo State Farm."
We responded:
"Thank you Laura. I’m glad you appreciate the phones! We have always answered calls and will never adopt the automated services :) Davis is a blessing to our team. Kolby Zipperer - Colorado Springs State Farm"
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Melissa Tomich

June 27, 2025

5  out of  5
rating by Melissa Tomich
"Kolby and his staff have gone above and beyond to help my family with our insurance needs. We have several policies with him. Thanks for all your hard work at getting us the best priced policies in town. :)"
We responded:
"Thank you Melissa! I’m sure Mary helped a lot haha. Have a great day, and thanks for being part of the team - Kolby Zipperer State Farm Colorado Springs"
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Tiffany Morgan

June 19, 2025

5  out of  5
rating by Tiffany Morgan
"Office staff are so great to work with! Love having a local agent who actually answers the phone!"
We responded:
"Awe thanks Tiffany! I’ll make sure Davis gets this haha. Kolby Zipperer State Farm Colorado Springs"
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Malex Saving (Mal)

June 7, 2025

5  out of  5
rating by Malex Saving (Mal)
"Christian was an absolute delight to work with! I was having a lot of anxiety and fear surrounding finding better rates and previous not great representatives being pushy and demanding. Christian was neither of those and was a pleasure to work with. They helped take care of finding the best rates for me as well as easing the anxiety surrounding the whole situation. I was left with a big smile on my face after working with them and look forward to being with this company for my insurance needs for the foreseeable future."
We responded:
"Thanks Malex! Christian is one of the smartest and kindest people to ever work on this team. Glad you had a good experience. Kolby Zipperer Colorado Springs State Farm Agent"
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Davis Morgan

June 6, 2025

5  out of  5
rating by Davis Morgan
"What a team! Mary and McKenzie are incredibly helpful and knowledgeable for all things related to State Farm. Tyler, Christian, Victoria, and even the new guy are easy to talk to you over the phone and work hard to get customers exactly what they are looking for in their coverage. It’s so refreshing to have an insurance company that prioritizes the customer and being available anytime you call. I cannot recommend KZ State Farm enough, what a wonderful experience!"
We responded:
"Davis you’re the man! Thanks for the incredible review, and welcome to the team :) Kolby Zipperer State Farm - Colorado Springs"
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Logan Simon

May 30, 2025

5  out of  5
rating by Logan Simon
"I recently moved to Colorado Springs, and Tyler went above and beyond to help me understand my coverages, and was so helpful and friendly. Super happy this was one of the least stressful parts of my move!!"
We responded:
"Thank you Logan! Tyler is as kind as he is professional. Welcome to Colorado Springs! Kolby Zipperer, State Farm agent"
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Tiffany Xu

May 6, 2025

5  out of  5
rating by Tiffany Xu
"Victoria Hollon was such an amazing state farm agent! She was so helpful, explained all the policies excellently, and she was very very responsive! I'm so thankful! Now I have really affordable coverage!!! I felt she would go the extra mile just to help me :)."
We responded:
"Tori is the best :) Thank you for the kind review. I told her about it this morning, and it made her day. Welcome to the Kolby Zipperer State Farm team! - Colorado Springs"
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Shira Spielman

April 30, 2025

5  out of  5
rating by Shira Spielman
"I have been working with Victoria Hollon and she has been incredibly helpful in the process. I felt like she went above and beyond to make sure my experience was as easy as possible. She was incredibly kind and made me fee like she genuinely cared about me and my experience in getting new insurance."
We responded:
"That's an awesome review, and Victoria was super happy to hear about it this morning :) Thank you, and welcome to the team. Kolby Zipperer, State Farm Agent, Colorado Springs"
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Cam

April 25, 2025

5  out of  5
rating by Cam
"This office was very helpful especially the young man I was talking to Tyler Krohn. He helped me save several hundred dollars on my home insurance. Thank you Mr. Krohn."
We responded:
"Thanks Cam! We love Tyler here, and I'm glad you got such a good experience. "
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Erin

April 16, 2025

5  out of  5
rating by Erin
"Christian was super helpful with every step from getting us a quote to working on an auto included bundle. Was very easy to work with and answered every question I had along the way. Thanks!"
We responded:
"Thank you Erin! These reviews help future customers trust us, and Christian deserves them :) Welcome to the team! Kolby Zipperer State Farm Agent, Colorado Springs"
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Pamela Frost

April 4, 2025

5  out of  5
rating by Pamela Frost
"We're moving to COS soon, and I reached out to Kolby Zipperer's State Farm agency as it's close to our new neighborhood and we've always had insurance with State Farm. WOW WOW WOW, our account manager Victoria has been AWESOME - so knowledgeable, friendly and efficient; I couldn't have imagined a better experience getting things arranged and ready for our move! I'd give 10 stars if I could - thank you for taking something that's often stressful and making it so easy and painless to do!"
We responded:
"WOW WOW WOW thank you for one of the best reviews we've ever received Pamela :) This review really made Victoria's day. Happy to welcome you to Colorado Springs. Kolby Zipperer State Farm"
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Marie Viktor

March 21, 2025

5  out of  5
rating by Marie Viktor
"We had the absolute best agent Christian F. He helped us so much with all the coverage. He made sure we had the right coverage for all of our needs. We switched the same day. Also all of our insurance did go down, saving over 130 a month by switching."
We responded:
"Marie, we all just high fived about this one :) Christian and I are both thankful. Welcome to the team. Kolby Zipperer Colorado Springs State Farm"
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Troy Bowton

March 21, 2025

5  out of  5
rating by Troy Bowton
"I called in because USAA kept increasing my price and was becoming too expensive. I was able to move my Home, Auto, and Umbrella policies over. I was also able to come into the office and set up my policy in person"
We responded:
"Thank you Troy! We have been really competitive lately, so I'm glad it worked out for you as well. Look forward to working with you. Kolby Zipperer State Farm - Colorado Springs"
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Ethan Fournier

March 14, 2025

5  out of  5
rating by Ethan Fournier
"Christian is da goat! Got me spending 20 a month on my motorcycle big ups for ma boi"
We responded:
"Haha thanks for the great review Ethan. Christian is pretty awesome. We’re lucky to have him! Kolby Zipperer - Agent"
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Preston Glorioso

March 7, 2025

5  out of  5
rating by Preston Glorioso
"Victoria and McKenzie helped me set up my insurance and were super sweet! Thanks to the team yall are phenomenal."
We responded:
"Victoria and McKenzie are awesome! Thank you. Kolby Zipperer Colorado Springs State Farm Agent"
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Liz R.

February 18, 2025

1  out of  5
rating by Liz R.
"Revised Review I use to be a customer and glad I’m not anymore. Horrible at communication! Years of not getting fast answers or even the right ones. Mary would take over a week sometimes to get a hold of me. Then blame it on someone or something else and never took fault. It was very frustrating. Anyways, glad to have found a different company that addresses my needs quicker. Note-even in the response they can’t seem to take responsibility on bad communication 😅"
We responded:
"Hey Liz! Communication is the most important thing to our business and with our customers. It would be very rare that we miss a call, and we'd always call back immediately. I don't see that you are a customer in our office, so you might be confusing us with another agency? Please give me a call ASAP, so I can help you find your office or assist with understanding your situation better. Kolby Zipperer, State Farm Agent."
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Tyler Krohn

February 14, 2025

5  out of  5
rating by Tyler Krohn
"I love this office! I switched a few years ago and never looked back! I am so glad that I can call in and speak to a real person all the time! McKenzie and Mary always give detailed answers, and any concerns on my policies very fast, and very professionally! Great service!"
We responded:
"Thanks Tyler! Surprised it took you this long to give us a review haha. Kolby Zipperer State Farm - Colorado Springs"