Skip to content
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Marah Macura

Marah Macura

January 10, 2025

4  out of  5
rating by Marah Macura
"Austin was great at helping me answer all my questions! Thank you!"
We responded:
"Thanks Marah! Kolby Zipperer"
Profile photo of austin maddox

austin maddox

January 10, 2025

5  out of  5
rating by austin maddox
"Spoke with Kolby’s offfice, they were extremely helpful and helped me understand what I was getting for the price. I haven’t had an experience quite like it anywhere else. 10/10 recommend."
We responded:
"Thanks Austin! So glad to have you on the team for real :) Kolby Zipperer State Farm Colorado Springs"
Profile photo of Jacob Liapis

Jacob Liapis

January 3, 2025

5  out of  5
rating by Jacob Liapis
"Continuing to experience great service at this agency, recommended Insurance provider in the briargate area. Local and accessible, great employees, 100% recommend!"
We responded:
"Thanks Jacob! Appreciate the kind review. Kolby Zipperer - Colorado Springs State Farm Agent"
Profile photo of Kate

Kate

December 27, 2024

4  out of  5
rating by Kate
"Great service at this agency! Jake is a very patient and kind sales team member, I highly recommend. The whole team is very helpful and efficient."
We responded:
"Thanks Kate! Happy new year :) Kolby Zipperer Colorado Springs State Farm"
Profile photo of Katie Melton

Katie Melton

December 20, 2024

5  out of  5
rating by Katie Melton
"All my insurance questions were answered appropriately. Smooth and easy process. Victoria was very helpful and I definitely recommend."
We responded:
"Appreciate the kind words. Welcome to the team. Kolby Zipperer"
Profile photo of R

R

December 11, 2024

5  out of  5
rating by R
"McKenzie is so sweet! I had a ton of questions and she explained everything and made it super easy! Definitely recommend this office!"
We responded:
"Thank you for the review! Mckenzie is one of the best in the biz :) Kolby Zipperer, Colorado Springs State Farm"
Profile photo of Sacha McNeil

Sacha McNeil

December 6, 2024

5  out of  5
rating by Sacha McNeil
"I recently switched my home and auto insurance to State Farm and couldn't be more pleased with the experience! Victoria Hollon was the agent who assisted me, and she was exceptional—friendly, professional, and incredibly helpful. She made the entire process of switching my insurance completely pain-free. Not only did State Farm offer a more affordable rate, but they also provided better perks tailored to my situation. Victoria also pointed out some critical coverage gaps in my previous home insurance that I hadn’t even realized. She helped me secure that missing coverage at a cost lower than my old insurance, which was a pleasant surprise since I had always thought my previous provider was unbeatable in price. I'm thrilled to be a State Farm customer now, and I can't recommend Victoria Hollon enough for her outstanding service. If you're considering switching insurance, definitely reach out to her—you won't regret it!"
We responded:
"Wow that’s an incredible review! Thank you so much, and I know customers only leave reviews like this when they truly have a great service experience and they save money :) Kolby Zipperer State Farm, Colorado Springs"
Profile photo of Jake SAlius

Jake SAlius

November 22, 2024

5  out of  5
rating by Jake SAlius
"Kolby and his team were absolutely awesome, they helped me and my family transfer our auto policies from another state. The professionalism and friendliness in this office is unique, a breath of fresh air. I recommend choosing this State Farm office."
We responded:
"Thank you Jake! You should consider working here :) Seriously, I love your family, and we’re so glad the Air Force has brought you all back to the great state of Colorado. Kolby Zipperer State Farm"
Profile photo of Meghan Dawkins

Meghan Dawkins

November 22, 2024

5  out of  5
rating by Meghan Dawkins
"I recently had the opportunity to speak with McKenzie Smith regarding my insurance needs, and I found her to be knowledgeable and helpful within the industry. Thank you!"
We responded:
"McKenzie is the best in the business, and we are blessed beyond measure to have her. Thank you for the review, and welcome to the team :) Kolby Zipperer State Farm, Colorado Springs"
Profile photo of Kevin Thomas

Kevin Thomas

November 15, 2024

5  out of  5
rating by Kevin Thomas
"I was with USAA for over 20 years and my rates kept going up and up and up. I called up Tyler Krohn and he saved me thousands of dollars a year by switching to State Farm gave me excellent customer Service, he made switching fast and easy and I even got a check back for my homeowners insurance"
We responded:
"Thank you Kevin! I love hearing about win/wins. We look forward to serving you, and I’m so glad you saved that much money. Kolby Zipperer State Farm, Colorado Springs"
Profile photo of Tarin Kennis

Tarin Kennis

November 5, 2024

5  out of  5
rating by Tarin Kennis
"Victoria hollon was a wonderful help to me today. She beat every rate I got before now very much appreciate all her hard work!!"
We responded:
"Thank you Tarin! Victoria is awesome, and these kind of reviews make her job worth doing. Kolby Zipperer, Colorado Springs - State Farm"
Profile photo of Kevin Mindenhall

Kevin Mindenhall

November 5, 2024

1  out of  5
rating by Kevin Mindenhall
"I was quoted for car and homeowner's insurance. The initial quotes were acceptable and they signed me up for the car insurance while waiting for their underwriters to issue the homeowner's policy. I indicated that the car was contingent on the homeowners. I then received 2 increases to the homeowners policy where they cited errors made by their underwriting. I then cancelled the auto policy and requested a full refund due to misrepresentations made by State Farm. So I ended up wasting multiple days on this transaction due to their incompetence and just received an email showing I would receive a refund for less than half of what I was charged. All said, Victoria was a pleasure to deal with."
We responded:
"Hey Kevin. Thanks for giving us the chance to win your business a few weeks ago. I understand the frustration with your premium increasing after the application process. We have canceled/refunded your uncovered premium, per your request. You said you’d take this review down, but I wanted to respond regardless. I truly apologize for the inconvenience, and hope you have a wonderful rest of the year."
Profile photo of Dimitri Lee

Dimitri Lee

October 28, 2024

5  out of  5
rating by Dimitri Lee
"Victoria was amazing and was able to help me get insurance the same day cheaper than any other quotes I received. 👍👍"
We responded:
"Thank you Dimitri! Victoria deserves these kind of reviews. Thank you for making her day, and I’ll share this with the team. Kolby Zipperer State Farm Colorado Springs :)"
Profile photo of Mitchell Reckless

Mitchell Reckless

October 21, 2024

5  out of  5
rating by Mitchell Reckless
"Love it and easy to understand, keep up the great work"
We responded:
"Thanks Oden! And cool name :) Kolby Zipperer Colorado Springs State Farm"
Profile photo of Shirley Maddox

Shirley Maddox

October 18, 2024

5  out of  5
rating by Shirley Maddox
"Austin Maddox did a great job assisting me with all my insurance questions . I would recommend using Austin for your insurance needs"
We responded:
"Thanks Shirley! Welcome to the team. Kolby Zipperer State Farm Colorado Springs "
Profile photo of Erik Nordstrom

Erik Nordstrom

October 8, 2024

5  out of  5
rating by Erik Nordstrom
"I was dealing with several different insurance companies when I got a call from Kolby's agency. All of a sudden I had a quote hundreds of dollars less than everyone and 1000s of dollars less than the highest quotes. I've already sent a friend to the agency. I highly recommend getting a quote from Kolby!"
We responded:
"Erik thank you so much for this review! I normally respond right away, so sorry this one took me a couple days.. been a busy week :) so glad you’re in our office Erik"
Profile photo of Kaitlyn Robinson

Kaitlyn Robinson

October 4, 2024

5  out of  5
rating by Kaitlyn Robinson
"I called in and spoke with McKenzie who was very knowledgeable and helpful! Absolutely recommend this office. She went above and beyond to answer all of my questions!"
We responded:
"Thank you Kaitlyn! McKenzie is one of our MVPs. Kolby Zipperer State Farm - Colorado Springs"
Profile photo of Thomas Lancaster

Thomas Lancaster

September 26, 2024

5  out of  5
rating by Thomas Lancaster
"Hello I would just like to give a shoutout to Tyler, he was super respectful and saved me a great amount of money on my insurance and made the process to switch super easy! I'm glad Im with this establishment now! Thank you!"
We responded:
"Thank you for the review Thomas. I’ll pass your kind words on to Tyler. Kolby Zipperer State Farm agent, Colorado Springs"
Profile photo of Andy Krohn

Andy Krohn

September 20, 2024

5  out of  5
rating by Andy Krohn
"Tyler was super helpful and able to save me a lot of money on both my home and auto insurance!"
We responded:
"Thank you Andy! Tyler is the man. Glad to have him, and now glad to have you :) Kolby Zipperer State Farm Colorado Springs"
Profile photo of Brooke Young

Brooke Young

September 13, 2024

5  out of  5
rating by Brooke Young
"I called in and spoke with Austin and he was very helpful and super informative. I would recommend anyone to use Kolby Zipperer’s office as their local State Farm office!"
We responded:
"Brooke your review means a lot to our team. Austin is a huge asset to our team, and we’re glad to have you as part of the family now :)"
Profile photo of Stephanie Wilderman

Stephanie Wilderman

September 6, 2024

5  out of  5
rating by Stephanie Wilderman
"Hi I worked with Victoria she was so polite and professional and took her time to answer all my questions and concerns ."
We responded:
"Thank you for the review Stephanie :) Kolby Zipperer - State Farm Agent, Colorado Springs"
Profile photo of Austin Maddox

Austin Maddox

August 30, 2024

5  out of  5
rating by Austin Maddox
"I called in and spoke with McKenzie and she was very helpful and super informative. I would recommend anyone to use Kolby Zipperer’s office as their local State Farm office!"
We responded:
"Thanks Austin! Your review means a lot to our team here in Colorado Springs - Kolby Zipperer State Farm Agent"
Profile photo of steven spencer

steven spencer

August 15, 2024

5  out of  5
rating by steven spencer
"Colby was great to talk with. We had a lot in saving our country and then he referred me to Victoria who handled all my homes and cars in such a professional manner. Y’all need insurance and their rates seem very very competitive. Give them a shot at 9362 Grand Cordera Parkway."
We responded:
"Thank you Steven! I really enjoyed getting to know you and now getting to be trusted with your family’s insurance. Victoria is amazing, and I’ll make sure she sees this. Kolby Zipperer - State Farm Agent"
Profile photo of Jessica Garcia

Jessica Garcia

August 9, 2024

5  out of  5
rating by Jessica Garcia
"I called and spoke with McKenzie today and she was very knowledgeable and helpful. Great customer service thank you McKenzie"
We responded:
"Thank you for your review Jessica! Kolby Zipperer State Farm, Colorado Springs"
Profile photo of hayley martin

hayley martin

August 2, 2024

5  out of  5
rating by hayley martin
"Victoria helped me so much got me life insurance and car insurance for cheaper than just the car insurance itself! Thank yall so much! I’m so glad I got to get some time to finally get everything situated."
We responded:
"Hayley your review means so much. I’ll make sure Victoria sees it :) Kolby Zipperer, Colorado Springs State Farm"