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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Marie Viktor

March 21, 2025

5  out of  5
rating by Marie Viktor
"We had the absolute best agent Christian F. He helped us so much with all the coverage. He made sure we had the right coverage for all of our needs. We switched the same day. Also all of our insurance did go down, saving over 130 a month by switching."
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Troy Bowton

March 21, 2025

5  out of  5
rating by Troy Bowton
"I called in because USAA kept increasing my price and was becoming too expensive. I was able to move my Home, Auto, and Umbrella policies over. I was also able to come into the office and set up my policy in person"
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Ethan Fournier

March 14, 2025

5  out of  5
rating by Ethan Fournier
"Christian is da goat! Got me spending 20 a month on my motorcycle big ups for ma boi"
We responded:
"Haha thanks for the great review Ethan. Christian is pretty awesome. We’re lucky to have him! Kolby Zipperer - Agent"
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Preston Glorioso

March 7, 2025

5  out of  5
rating by Preston Glorioso
"Victoria and McKenzie helped me set up my insurance and were super sweet! Thanks to the team yall are phenomenal."
We responded:
"Victoria and McKenzie are awesome! Thank you. Kolby Zipperer Colorado Springs State Farm Agent"
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robert johnson

February 28, 2025

5  out of  5
rating by robert johnson
"I switched over from Progressive last week, and Tyler helped me save over $800 a year!!"
We responded:
"Robert, I’m happy we get to serve you :) I’ll be sure to let Tyler know about this review. Thank you so much. Kolby Zipperer"
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Liz R.

February 18, 2025

1  out of  5
rating by Liz R.
"Revised Review I use to be a customer and glad I’m not anymore. Horrible at communication! Years of not getting fast answers or even the right ones. Mary would take over a week sometimes to get a hold of me. Then blame it on someone or something else and never took fault. It was very frustrating. Anyways, glad to have found a different company that addresses my needs quicker. Note-even in the response they can’t seem to take responsibility on bad communication 😅"
We responded:
"Hey Liz! Communication is the most important thing to our business and with our customers. It would be very rare that we miss a call, and we'd always call back immediately. I don't see that you are a customer in our office, so you might be confusing us with another agency? Please give me a call ASAP, so I can help you find your office or assist with understanding your situation better. Kolby Zipperer, State Farm Agent."
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Tyler Krohn

February 14, 2025

5  out of  5
rating by Tyler Krohn
"I love this office! I switched a few years ago and never looked back! I am so glad that I can call in and speak to a real person all the time! McKenzie and Mary always give detailed answers, and any concerns on my policies very fast, and very professionally! Great service!"
We responded:
"Thanks Tyler! Surprised it took you this long to give us a review haha. Kolby Zipperer State Farm - Colorado Springs"
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Blackbriar 5280

February 2, 2025

5  out of  5
rating by Blackbriar 5280
"I don't often leave reviews, however my experience with Jake last week certainly warrants one. I had a potentially challenging situation that Jake made completely pain free and smooth. From word one, Jake was positive, polite, professional and worked to get me the best rate possible. I genuinely appreciate his assistance and his customer service skills were 11/10..Thanks Jake!!!"
We responded:
"Thank you! I told Jake about this when we got in the office. Really appreciate you. Kolby Zipperer"
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Aaron Dawkins (Bolo4ad)

January 31, 2025

5  out of  5
rating by Aaron Dawkins (Bolo4ad)
"I went in today to ask questions about switching insurance. McKenzie was so helpful and really put my mind at ease. The customer service surpassed my expectations! Will recommend to others fasho!"
We responded:
"Thanks for the kind words Aaron! Mckenzie is one of our favorites :) Kolby Zipperer - State Farm Agent, Colorado Springs"
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Rayanna Mileto

January 24, 2025

5  out of  5
rating by Rayanna Mileto
"Victoria and McKenzie were very helpful and knowledgeable when it came to signing up with my auto insurance and also save me money on top of it. Definitely recommend that office and ask for them"
We responded:
"Thank you Rayanna! I will make sure Victoria and Mckenzie see this. They are such a big part of our family here at Kolby Zipperer State Farm in Colorado Springs :)"
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Marah Macura

January 10, 2025

4  out of  5
rating by Marah Macura
"Austin was great at helping me answer all my questions! Thank you!"
We responded:
"Thanks Marah! Kolby Zipperer"
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austin maddox

January 10, 2025

5  out of  5
rating by austin maddox
"Spoke with Kolby’s offfice, they were extremely helpful and helped me understand what I was getting for the price. I haven’t had an experience quite like it anywhere else. 10/10 recommend."
We responded:
"Thanks Austin! So glad to have you on the team for real :) Kolby Zipperer State Farm Colorado Springs"
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Jacob Liapis

January 3, 2025

5  out of  5
rating by Jacob Liapis
"Continuing to experience great service at this agency, recommended Insurance provider in the briargate area. Local and accessible, great employees, 100% recommend!"
We responded:
"Thanks Jacob! Appreciate the kind review. Kolby Zipperer - Colorado Springs State Farm Agent"
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Kate

December 27, 2024

4  out of  5
rating by Kate
"Great service at this agency! Jake is a very patient and kind sales team member, I highly recommend. The whole team is very helpful and efficient."
We responded:
"Thanks Kate! Happy new year :) Kolby Zipperer Colorado Springs State Farm"
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Katie Melton

December 20, 2024

5  out of  5
rating by Katie Melton
"All my insurance questions were answered appropriately. Smooth and easy process. Victoria was very helpful and I definitely recommend."
We responded:
"Appreciate the kind words. Welcome to the team. Kolby Zipperer"
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Rachel Singleton

December 11, 2024

5  out of  5
rating by Rachel Singleton
"McKenzie is so sweet! I had a ton of questions and she explained everything and made it super easy! Definitely recommend this office!"
We responded:
"Thank you for the review! Mckenzie is one of the best in the biz :) Kolby Zipperer, Colorado Springs State Farm"
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Sacha McNeil

December 6, 2024

5  out of  5
rating by Sacha McNeil
"I recently switched my home and auto insurance to State Farm and couldn't be more pleased with the experience! Victoria Hollon was the agent who assisted me, and she was exceptional—friendly, professional, and incredibly helpful. She made the entire process of switching my insurance completely pain-free. Not only did State Farm offer a more affordable rate, but they also provided better perks tailored to my situation. Victoria also pointed out some critical coverage gaps in my previous home insurance that I hadn’t even realized. She helped me secure that missing coverage at a cost lower than my old insurance, which was a pleasant surprise since I had always thought my previous provider was unbeatable in price. I'm thrilled to be a State Farm customer now, and I can't recommend Victoria Hollon enough for her outstanding service. If you're considering switching insurance, definitely reach out to her—you won't regret it!"
We responded:
"Wow that’s an incredible review! Thank you so much, and I know customers only leave reviews like this when they truly have a great service experience and they save money :) Kolby Zipperer State Farm, Colorado Springs"
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Jake SAlius

November 22, 2024

5  out of  5
rating by Jake SAlius
"Kolby and his team were absolutely awesome, they helped me and my family transfer our auto policies from another state. The professionalism and friendliness in this office is unique, a breath of fresh air. I recommend choosing this State Farm office."
We responded:
"Thank you Jake! You should consider working here :) Seriously, I love your family, and we’re so glad the Air Force has brought you all back to the great state of Colorado. Kolby Zipperer State Farm"
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Meghan Dawkins

November 22, 2024

5  out of  5
rating by Meghan Dawkins
"I recently had the opportunity to speak with McKenzie Smith regarding my insurance needs, and I found her to be knowledgeable and helpful within the industry. Thank you!"
We responded:
"McKenzie is the best in the business, and we are blessed beyond measure to have her. Thank you for the review, and welcome to the team :) Kolby Zipperer State Farm, Colorado Springs"
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Kevin Thomas

November 15, 2024

5  out of  5
rating by Kevin Thomas
"I was with USAA for over 20 years and my rates kept going up and up and up. I called up Tyler Krohn and he saved me thousands of dollars a year by switching to State Farm gave me excellent customer Service, he made switching fast and easy and I even got a check back for my homeowners insurance"
We responded:
"Thank you Kevin! I love hearing about win/wins. We look forward to serving you, and I’m so glad you saved that much money. Kolby Zipperer State Farm, Colorado Springs"
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Tarin Kennis

November 5, 2024

5  out of  5
rating by Tarin Kennis
"Victoria hollon was a wonderful help to me today. She beat every rate I got before now very much appreciate all her hard work!!"
We responded:
"Thank you Tarin! Victoria is awesome, and these kind of reviews make her job worth doing. Kolby Zipperer, Colorado Springs - State Farm"
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Kevin Mindenhall

November 5, 2024

1  out of  5
rating by Kevin Mindenhall
"I was quoted for car and homeowner's insurance. The initial quotes were acceptable and they signed me up for the car insurance while waiting for their underwriters to issue the homeowner's policy. I indicated that the car was contingent on the homeowners. I then received 2 increases to the homeowners policy where they cited errors made by their underwriting. I then cancelled the auto policy and requested a full refund due to misrepresentations made by State Farm. So I ended up wasting multiple days on this transaction due to their incompetence and just received an email showing I would receive a refund for less than half of what I was charged. All said, Victoria was a pleasure to deal with."
We responded:
"Hey Kevin. Thanks for giving us the chance to win your business a few weeks ago. I understand the frustration with your premium increasing after the application process. We have canceled/refunded your uncovered premium, per your request. You said you’d take this review down, but I wanted to respond regardless. I truly apologize for the inconvenience, and hope you have a wonderful rest of the year."
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Dimitri Lee

October 28, 2024

5  out of  5
rating by Dimitri Lee
"Victoria was amazing and was able to help me get insurance the same day cheaper than any other quotes I received. 👍👍"
We responded:
"Thank you Dimitri! Victoria deserves these kind of reviews. Thank you for making her day, and I’ll share this with the team. Kolby Zipperer State Farm Colorado Springs :)"
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Mitchell Reckless

October 21, 2024

5  out of  5
rating by Mitchell Reckless
"Love it and easy to understand, keep up the great work"
We responded:
"Thanks Oden! And cool name :) Kolby Zipperer Colorado Springs State Farm"
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Shirley Maddox

October 18, 2024

5  out of  5
rating by Shirley Maddox
"Austin Maddox did a great job assisting me with all my insurance questions . I would recommend using Austin for your insurance needs"
We responded:
"Thanks Shirley! Welcome to the team. Kolby Zipperer State Farm Colorado Springs "